All the feedback we receive from our customers, whether positive or negative, is seen as an opportunity to improve our service. You can make your complaint through one of the channels indicated.
Complaints Book
Reception Area at CARRIS Stations
CARRIS shops
CARRIS kiosks
Online
Letter
Send a letter addressed to our Complaints Service.
Address: Alameda António Sérgio, N.º 62, 2795-221 Linda-a-Velha.
Email
Send an e-mail to reclamacoes@carris.pt with the following information:
Subject: write the subject of the complaint
Body of the e-mail: write your name and surname and give a description of your complaint
Form
